She seeks to visit every patient in the 22-room hospice weekly, this is on average 44 patients, and their families. Giving support to the patients and their families involves mental health care and counselling, being there for the patients in their last hours, providing spiritual support and prayer, including grief and loss seminars for families after a patient dies. Erzs\u00e9bet also organises worship Services on Sabbaths and coordinates the schedule of services conducted by Catholic priests and Calvinist pastors. \u201cOur patients are very thankful when they are able to participate in the divine services. They appreciate these events, which may be the last occasion for them, when they can listen to, can understand and accept God\u2019s invitation.\u201d <\/p>\n
The Chief Medical officer of the hospice ward commented that Erzs\u00e9bet is \u201cable to give patients an understanding and loving presence, listening, facing, and accepting a seemingly hopeless future. In many cases, achieving a reduction in anxiety and fear of death. We consider the service she performs to be extremely important and will continue to demand it in the future.\u201d<\/p>\n
The majority of patients and their families are open to receive chaplaincy support, but Erzs\u00e9bet tells of one young mother who asked for no visits from psychologists, pastors or volunteers and no mental health support. This was respected and Erzs\u00e9bet confined herself to praying for the young woman. One day walking past her open ward door, Erzs\u00e9bet stopped, went in, introduced herself, and although she knew of the request for no visits, she went on to simply ask if there was anything the young woman needed help with. It was a hot summer day and the patient asked for a bottle of cold water to be opened as she couldn\u2019t do it herself. As Erzs\u00e9bet was leaving the room, the young woman asked her to come again. The request for visits was readily met and Erzs\u00e9bet had the opportunity to pray with the young woman a couple of times before she passed away.<\/p>\n
Very often when patients realise there is no cure for them, they are angry and overwhelmed with a feeling of helplessness. Often when visited they will talk about themselves and their stories and Erzs\u00e9bet often feels the anger they have towards God because they believe that their illnesses and sufferings were God\u2019s doing. That is why Erzs\u00e9bet takes time to be with them and open the Bible\u2019s picture of God to them, so when the \u201clast\u201d days come, they will leave this earthly being, reconciled to God, with the hope of eternal life.<\/p>\n
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<\/a>Meeting around 600 people a year, Erzs\u00e9bet has many stories she could share but one that is close to her heart is about an elderly man who had divorced his wife and abandoned his family about forty years ago. He asked if they could find his family because he wanted to apologise and say goodbye to them. After four weeks of trying, Erzs\u00e9bet had not been able to make any contact and the elderly man\u2019s condition was worsening daily. Then one day her phone rang, and it was one of his children. After a few minutes of conversation, the daughter said that neither she nor her siblings were willing to meet their dad. She did agree, though, that they could contact them with news of their father from time to time.<\/p>\n